It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

  • katharta
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    2 months ago
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    Fine for short trips, less fun on hours+ long drives. It’s nice having options!

    • papabobolious
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      2 months ago
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      I don’t know what is considered a long trip for you but to me it’s 6 hours plus, which I deal with no problems. I just think it makes driving more boring when there’s less stuff to be in control of.

      I live far away from my family and my wifes family so we drive a lot of 6-12 hour drives and I always drive the full stint. Doesn’t bother me but I am not everyone.

      • katharta
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        2 months ago
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        There are far more important things than feeling bored when you’re transporting irreplaceable human beings.

        • papabobolious
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          2 months ago
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          Boredom leads to poor focus and tiredness and is highly relevant for safely manning a vehicle

          • katharta
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            2 months ago
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            I wish you the best of luck maintaining that pristine focus when you’re doing 5x the mental calculations for hours on end.

            • papabobolious
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              2 months ago
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              I do. I drive long stints(6-12h) a lot. It is a non issue.

              I’m not ripping on anyone elses way of doing things, just sharing my way of doing things. It is not a personal attack on your world view.