NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.

Fridge failures: LG says angry owners can’t sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems…

  • RaiEnglish
    226·
    8 months ago

    I agree with that guy a LOT but something rubs me the wrong way with him

    • lukeb28English
      102·
      8 months ago

      I think it’s because he’s such a staunch capatilist

      • OrderedChaosEnglish
        61·
        8 months ago

        Serious question. How is he a staunch capitalist if he is always advocating for right to repair? For consumer rights?

        • agitatedpotatoEnglish
          121·
          8 months ago8 months ago

          Consumers having rights doesn’t change the type of economic system. You could have consumer rights under feudalism and that would still be feudalism. The right to mend you own fence wouldn’t make your feudal lord any less of your feudal lord. Heck and that example is even a worker right not a consumer one.

        • Grangle1English
          40·
          8 months ago

          He is in the third-party repair business, so it makes sense for him to promote right to repair to protect his industry.

          That, and as he often says, in an ideal capitalist world for both producer and consumer, the best way to retain business is to keep the customer happy, and an easy way to do that is to produce a quality product and not screw the consumer over, lest the product break or total itself and the customer go elsewhere for repair or replacement of the broken product. Satisfied customers in the first initial sale can lead to those customers returning often and recommending the business and product to others, leading to much more business (and profit) overall.

          • BilliamEnglish
            20·
            8 months ago8 months ago

            He is in the third-party repair business, so it makes sense for him to promote right to repair to protect his industry.

            That, and as he often says, in an ideal capitalist world for both producer and consumer, the best way to retain business is to keep the customer happy, and an easy way to do that is to produce a quality product and not screw the consumer over, lest the product break or total itself and the customer go elsewhere for repair or replacement of the broken product. Satisfied customers in the first initial sale can lead to those customers returning often and recommending the business and product to others, leading to much more business (and profit) overall.

            Hmm, that sounds expensive. How about I give you a shoddy bomb casing filled with used pinball machine parts and put off worrying about any repercussions until next quarter?

    • ikiddEnglish
      21·
      8 months ago

      You gotta know he has a fleet of bitcoin miners sucking down the equivalent of a small countries energy needs.

    • sir_reginaldEnglish
      48·
      8 months ago

      yeah the guy is insufferable and always trying to promote their own business.